What is PicklesONLINE?
PicklesONLINE is our exciting new online-only auction system. Auctions run over a period of several days and at any time you may indicate your maximum bid amount. The PicklesONLINE system will then bid on your behalf up to your maximum, but not beyond it. This frees you up so that you don’t have to keep watching the progress of an auction.
To participate in PicklesONLINE you will need to open a My Pickles account. Next, simply sign-in and locate the PicklesONLINE item you are interested in. All bidding takes place on the Pickles website – there are no additional software downloads required.
When you are ready, enter your maximum bid. You will be asked to provide registration details the first time you bid in a sale. If you are successful in your final bid a deposit will be deducted from your credit card.
Buy Now – in addition to being offered through online auction, some lots may be offered for immediate purchase. We call this Pickles Online Buy Now. Take the stress out of bidding – accept the Buy Now price, pay your deposit online and the item is yours today! You don’t even have to wait for the auction to end. Normal charges apply.
- Permanent Buyers do not need to register or pre-authorise a deposit to participate in Pickles Online.
What is the difference between PicklesLIVE and PicklesONLINE?
PicklesLIVE allows you to participate in our traditional auctions from the comfort of your own PC. You will hear the auctioneer’s call, see photos of the item being auctioned and be able to place bids at the click of a button. To participate in Pickles Live you will need to open a My Pickles account, register for the sale you are interested in, pre-authorise a deposit and download our PicklesLIVE software. When the auction starts, sign in and use the software to bid or to observe the auction.
PicklesONLINE auctions are online-only and run over a period of several days. The PicklesONLINE system can bid on your behalf up to a maximum amount that you specify – so you don’t need to continuously watch the auction. To participate in PicklesONLINE you will need to open a My Pickles account and then place a maximum bid on the item you are interested in. You will then be asked to confirm the bid amount, register your details and pre-authorise a deposit. Normal charges apply. All bidding occurs on the Pickles website – there are no additional software downloads.
Why was I charged a $1 pre-authorisation fee?
When a credit or debit card is added to a My Pickles account the card details are validated by the bank charging the card with a $1 pre-authorisation. This amount never eventuates into an actual charge on the cardholders account, it will disappear within 5-7 days. Any time the credit card details are changed or updated on the My Pickles account this pre-authorisation will occur again.
Do I need to place a deposit to use PicklesONLINE ?
An initial deposit will not be required to use PicklesONLINE. If you are successful in your final bid a deposit will be deducted from your credit card.
How do I bid in a PicklesONLINE auction?
To bid in a PicklesONLINE auction you will first need to open a My Pickles account. After this, find the item you are interested in, and sign in.
1. Enter your maximum bid amount in the Bid Box and click the Bid button
2. In the next screen, check your bid.
3. You will be asked to confirm your buyer details if you have not already registered in this sale. (Permanent buyers skip this step.)
4. Click the Confirm button.
5. You will be asked to pre-authorise a deposit if you have not already done so. (Permanent buyers skip this step.)
Finally, you will be taken to My Pickles where you will see the results of all your Pickles Online bidding activity including the lot you just bid on.
Note: You need to enter your buyer registration details the first time you bid or Buy Now in each auction.
Note: You need to pre-authorise one deposit for each item you might win.
What fees and charges apply to PicklesONLINE auctions?
A processing fee, which may vary from sale to sale, applies to all purchases made through PicklesONLINE. You can check the processing fee amount on the bid confirmation and on the Buy Now confirmation screens. This processing fee applies whether you win through bidding or through carrying out a Buy Now purchase. The fee is calculated on the final sale price of the item (and not on your maximum bid). If you win through bidding, then the final sale price is the current bid. If you win by choosing to Buy Now, then the final sale price is the Buy Now price. Remember, if you are bidding, then the fee shown to you on the confirmation screen is the most you should expect to pay and the actual fee will be less if the final sale price is less than your maximum bid.